SodaTide Official Website › Blog › Soda Tide Customer Service Number
What Is the Soda Tide Customer Service Number? Who to Call and What to Have Ready
The Soda Tide customer service number is +1 (302) 200-3480. It is the order desk line for tracking, changes and refunds. Most people who search for a customer service number have a problem to fix, so this page keeps it practical. It says who to call, who not to email, and what to have in front of you before you dial.
The Soda Tide customer service number is +1 (302) 200-3480, the order desk for orders, tracking, changes and refunds. Its email is contact@customercs.com. The website email, contact@Sodatides.com, cannot see orders. Have your order ID ready before you call. Opening hours for the order desk are not published.
- Order desk: +1 (302) 200-3480 or contact@customercs.com, for orders, tracking, changes and refunds.
- Website inbox: contact@Sodatides.com, Mon to Fri, 9:00am to 5:00pm ET, for pages, typos, privacy and press.
- The website inbox cannot see orders, look up tracking or start a refund.
- A refund claim starts with a call to the order desk and needs the order ID.
- Returns go to 919 Third Avenue, Floor 11, New York, NY 10022, USA.
- Order desk opening hours are not published.
Not yet a customer?
You can read the refund steps and the guarantee before you order. The 60-day window runs from the date of purchase.
Two bottles $158 · three bottles $207 · six bottles $294 · 60-day money-back guarantee
See today's price and guaranteeOne capsule a day · 30 per bottle · lot SOD-26/SO-5430
Which Soda Tide customer service number or email do you need?
This shop keeps two routes apart on purpose. One is for your order. One is for the website. Sending the wrong question to the wrong place costs you days.
| If you need | Use | Details |
|---|---|---|
| Tracking, a change, a refund | Order desk | +1 (302) 200-3480 or contact@customercs.com |
| A typo, a correction, privacy, press | Website inbox | contact@Sodatides.com, Mon to Fri, 9:00am to 5:00pm ET |
| To post a return | Returns address | 919 Third Avenue, Floor 11, New York, NY 10022, USA |
| To write to the office | Office address | 505 Fifth Avenue, Floor 12, New York, NY 10017, USA |
The website inbox is read by the people who write the pages. It has no access to orders.
The page that explains each route in full is the contact page.
What to have ready before you call the Soda Tide customer service number
Have these five things in front of you. A call goes much faster with them.
- Your order ID. It is in the order email from checkout. It is the only thing that identifies your purchase.
- The email address on the order. It helps the desk find the payment.
- Your purchase date. The 60-day window runs from the date of purchase, not delivery.
- The lot and best-before date. They are printed on the base of the bottle, where the bottle shows them. This run is lot SOD-26/SO-5430.
- Photos, if something arrived damaged. Take them first and report the same day.
Write down the date and time of your call, and the name of the person you spoke to. If the call is about a refund, also note the tracking number of your return parcel later.
Which problems can the order desk handle?
A parcel that is late
Tracking often shows nothing for the first day or so. That is the carrier's scanning cycle. If tracking has not updated for 48 hours, call rather than wait. Orders ship from the United States. Where a destination outside the US is offered, the rate and timing show at checkout.
A wrong pack size
The order desk fixes it. Do not post bottles back unasked.
A damaged bottle or a broken seal
Photograph it before anything else, and report it the same day. See the shipping page for what arrives in a parcel.
A parcel marked delivered that has not arrived
That is a carrier problem, and the order desk can open it.
Matching a bottle to a batch
Give the desk the lot from the base of the bottle and the order ID. It can match a purchase to a batch. See the batch page.
How does a refund start with the Soda Tide customer service number?
The refund starts by phone. Call +1 (302) 200-3480 with the order ID. That opens the claim. Posting bottles back first, without the call, sends a parcel that nobody can match to a payment.
- Call the order desk with the order ID.
- Write your full name, email and order ID on a sheet and put it inside the parcel.
- Post it, tracked, to the returns address. Return postage is yours.
- Wait for the credit: 3 to 5 business days to process, then 5 to 10 days to show on your card.
The window is 60 days from purchase and covers opened bottles. The seller asks for at least 30 days of use before a refund conversation. If the window is close, call rather than email. A message to the website inbox on day fifty-eight cannot reach the order system. Full steps are on the refund policy and the 60-day guarantee page.
How do you know a Soda Tide customer service number call is real?
Nobody from this shop will ask you for a card number by phone or email. Card details are entered on the seller's checkout only. If a caller asks for card details, a code sent to your phone or remote access to your computer, hang up. Then call the number printed on this website. A tracking number should arrive in your order email, not in a message from a stranger. This shop is a retailer and not the maker, and it cannot give medical advice. For health questions, speak to a doctor. For wider trust checks, read is SodaTide legit.
What is not published about Soda Tide customer service?
Not every detail is public, and we would rather say so than guess. The order desk's opening hours are not published. A live chat is not published. A response time for email is not published. If you need a quick answer, use the Soda Tide customer service number and keep the order ID to hand. If you cannot get through, send an email to contact@customercs.com with the same details and keep a copy.
Frequently asked questions
What is the Soda Tide customer service number?
+1 (302) 200-3480. It is the order desk for orders, tracking, changes and refunds.
What is the Soda Tide customer service email?
For orders, use contact@customercs.com. For pages, privacy and press, use contact@Sodatides.com, which is read Mon to Fri, 9:00am to 5:00pm ET.
Can I start a refund by emailing the website address?
No. The website inbox has no access to orders and cannot start a refund. A claim starts with a call to the order desk.
What do I need when I call?
Your order ID from the order email, the email address on the order, your purchase date and, if relevant, the lot from the base of the bottle.
Where do I send a return?
919 Third Avenue, Floor 11, New York, NY 10022, USA. Call the order desk first, include your name, email and order ID in the parcel, and use tracking.
What hours is the order desk open?
Not published. Call during normal business hours and keep a written note of the time you called.
Sources
The contact facts come from this shop's own contact, shipping, guarantee and refund pages. These agency pages are named on this site for what a supplement seller may say.
- US Food and Drug Administration, Questions and Answers on Dietary Supplements · open the source
- Office of Dietary Supplements, National Institutes of Health, Dietary Supplements: What You Need to Know · open the source
Our view
A customer service number is only useful if it reaches the right desk. For Soda Tide that desk is +1 (302) 200-3480, and it is the only route that can see an order. The website email is for the words on the page. Keep those two jobs apart and most problems get easier.
Have the order ID ready, keep the order email until the matter is closed, and call early if the 60-day window is getting close. We cannot say how long a call will take or when the desk is open, because those facts are not published. Read the refund policy and the SodaTide official website home page for more.
Order with the support route already clear
Now you know who to call and what to have ready. Check today's price and guarantee at the official shop.
Two bottles $158 · three bottles $207 · six bottles $294 · 60-day money-back guarantee
See today's price and guaranteeOne capsule a day · 30 per bottle · lot SOD-26/SO-5430
Last updated . SodaTide is a dietary supplement. It is not FDA approved, and no supplement is. It is not meant to diagnose, treat, cure or prevent any disease. Ask a doctor about your own health.
